Good questions.
Clear answers.

PayDirect Umbrella is the trading identity used on this website by PAYDIRECT UMBRELLA LIMITED, an Irish private company limited by shares, company number 827742. Our contact address is The Black Church, St. Mary’s Place, Dublin 7, D07 P4AX, Ireland.

Employers, payroll companies, accountancy practices, recruitment agencies and people considering an umbrella arrangement are welcome to enquire. We review each requirement and confirm the service we can offer.

Our sales team handles onboarding personally. We discuss your requirements, agree scope and fees, confirm any rewards terms, then plan the information handover and first payroll cycle. The website does not automatically open an account.

Your name, business, approximate team size, pay frequency and what you want to discuss are enough to start. Please do not send PPS numbers, bank details, identity documents or employee payroll files in a general enquiry.

Qualifying activity earns points according to the programme agreed with you. Before you join, sales confirms the earning basis, when points become available, their redemption value, any expiry and the options available to you.

Yes, within the redemption options and conditions available under your programme. The points owner and authorised decision-maker are confirmed during onboarding. Points are not a bank balance or a substitute for wages.

No universal reward rate, monetary return or tax exemption is promised. Eligibility, availability and tax treatment depend on the programme and circumstances. Ask your own tax adviser where appropriate.

Yes, we can discuss a switch. We review your payroll calendar, the existing arrangement and the information needed, then agree a handover before you make a change.